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Care Quality Commission (CQC)

CARE QUALITY COMMISSION (CQC) 

AS YOU MAY KNOW THE PRACTICE HAD THEIR CQC VISIT ON WEDNESDAY THE 30TH MARCH 2016.

PATIENTS THROUGHOUT THE DAY WERE ASKED ABOUT THEIR OPINIONS OF THE SERVICES WE GIVE.  PATIENTS WERE ALSO ASKED WHAT THEY THOUGHT OF THE PRACTICE AS A WHOLE.

THE WHOLE OF THE SURGERY WAS CHECKED AND OUR POLICIES AND PROTOCOLS CHECKED.  THE INVESTIGATION OFFICERS SAT IN WITH DOCTORS, NURSES, HCA'S AND THE PRACTICE MANAGER.  THEY WATCHED AND REPORTED ON ALL STAFF MEMBERS AND HOW THEY INTERACTED WITH PATIENTS AND HOW CARING AND SUPPORTIVE THEY WERE TOWARDS OUR PRACTICE POPULATION.

THE REPORT IS NOW AVAILABLE FOR YOUR TO READ ON THE CARE QUALITY WEBSITE AND ALSO IN THE WAITING ROOM.

THE SURGERY WAS GRADED AS GOOD OVERALL.

 

 

 

 



 
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