This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Complaints

The practice operates a complaints procedure in line with national guidelines.
 
If you have cause to complain please ask the receptionist for a copy of the procedure, along with a complaint form, or, if you prefer, put your complaint in writing addressed to:

JACQUELINE TUSZYNSKI

Practice Manager

Parbold Surgery

The Green

Parbold

WN8 7DN

or

NHS ENGLAND PRESTON OFFICE

3 CAXTON ROAD

FULWOOD

PRESTON.

PR2 9ZZ

Also, if you wish you ring the surgery and ask to speak to the practice manager or you can e-mail in your complaint.  the e-mail address is below and the telephone number is 01257 514000.

jackie.tuszynski@nhs.net

We will aim to contact you within five working days.  Every complaint will be fully investigated. 
 
We aim to give you the highest possible standard of service and will try to deal promptly with any problems that may occur. Leaflets are easily available on the reception desk in the waiting room

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website