The practice operates a complaints procedure in line with national guidelines.
If you have cause to complain please ask the receptionist for a copy of the procedure, along with a complaint form, or, if you prefer, put your complaint in writing addressed to:
We will aim to contact you within two working days. Every complaint will be fully investigated and the outcome discussed with you.
We aim to give you the highest possible standard of service and will try to deal promptly with any problems that may occur.